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hair salon in richmond

Our Current Policies

Appointment Scheduling

We are happy to now be able to offer scheduling for Spa services through the PocketSalon app as well as via the phone! Hair services remain scheduled by phone only and you can reach us Tuesday-Saturday from 9:00am-4:30pm.

2021 Schedules 

Our staff' schedules are as follows

Chris Alan

Tues 11:00am-8:00pm 

Weds 12:00pm-8:00pm

Thurs-Fri 10:00am-6:00pm

Sat 9:00am-5:00pm

Eric Michael Steward

Tues 9:00am-7:00pm

Weds 10:00am-7:00pm

Fri 10:00am-7:00pm

Every Other Saturday 9:00am-7:00pm

Brandon Perry

Tues-Thurs 10:00am-8:00pm

Friday 10:00am-6:00pm

Every Other Saturday 


Kristy Kostyniuk

Mon 9:00am-7:00pm

Weds 9:00am-7:00pm

Fri 9:00-7:00pm

Sat 9:00am-7:00pm

Megan Neumayer

Mon & Tues 9:00am-7:00pm

Thurs 9:00am-7:00pm

Sat 9:00am-7:00pm

Nele Marston

Tues 10:00am-6:00pm

Weds & Thurs


Fri & Sat 9:00am-4:00pm

Sarah Simon-Evans

Mon 9:00am-7:00pm

Thurs-Sat 9:00am-7:00pm

Sherri Mishico-Tuminello

Mon & Tues 9:00am-7:00pm

Thurs 9:00am-7:00pm

Every Other Saturday 9:00am-5:00pm

Taylor Segars

Tues 12:00pm-8:00pm

Weds 10:00am-6:00pm

Thurs 12:00pm-8:00pm

Fri & Sat 9:00-2:00pm

Contactless Check-in/Check Out

We will be offering a contactless form of checking in and out using the PocketSalon application that can be downloaded to your phone or tablet. This app will allow you to check-in for your appointment, shop for products, and check out of the salon all on your device! We will only be accepting credit card payments at this time but will be able to make change for you should you want to leave a cash gratuity. You can download the app by clicking on the link below that matches your operating system. Please make sure to create a login with your email and a password, that is what links you to our system. 

Facial Mask

It is required that a facial mask be worn over the nose and mouth throughout your entire service. We ask that you please come with your own mask, one that goes around the ears, but if you arrive without one we can provide you one for a small fee.

Illness & Travel

If you or a household member has traveled recently that you please refrain from coming in for you appointment for the safety of our staff and other guests.  If you have had any known exposure to COVID-19 within 14 days prior to your appointment, or have shown ANY symptoms of COVID-19 up to 72 hours before your appointment, such as a fever or cough, we are obligated to deny entry into the salon. We ask that you please respect these restrictions as we all have family members that could be greatly impacted by this illness.

Rescheduling & Cancellations

In order to accommodate our clients waiting to get in we ask that if you need to reschedule or cancel your appointment you do so with as much notice as possible.  Any cancellations with less than 48 hours notice will result in the need for a deposit for future appointments, unless that cancellation is due to sudden illness. 

Due to COVID-19 all sales are final until further notice.

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